Safety & Security
Safety is #1 at Metro… ride safe!
Whether you’re on the bus or in any public place, here are a few precautions to yourself keep safe:
- Be aware of your surroundings
- Keep valuables out of sight
- If you see something, say something – alert the bus operator if you see anything suspicious
Follow these tips to make sure your trip is as safe as possible:
Use a designated bus stop.
Bus stop locations have been chosen for maximum safety. Operators are not permitted to pick up or drop off passengers outside marked stops.
Never run for a bus.
Running for a bus can lead to slips, falls and other accidents. If the operator is already pulling away, please don’t chase the bus or pound on the door. It’s much safer to wait for the next bus.
Have your fare ready.
Having your fare ready helps cut down on delays and keeps the bus and your fellow riders on time.
Wait your turn.
Let passengers exit the bus before boarding to minimize crowding. Allow passengers using wheelchairs to board and exit first.
Hold on.
Use handrails to steady yourself on the way to your seat.
Pick your seat.
Choose your seat quickly and sit down, then avoid changing seats while the bus is in motion.
Metro Safety Awards
Each year, more than one hundred Metro operators and mechanics earn safety awards for providing accident-free service. Metro works with its drivers and mechanics throughout the year to ensure the highest level of safety for our passengers. Metro operators undergo regular training to improve safety performance, and reinforce driving competencies.
