Metro News

Daily cleanings, specialized disinfectant that kills coronavirus and shields are among preventive measures to keep customers and employees safe

CINCINNATI – Metro was notified that a member of the Metro operations team has tested positive for COVID-19. The individual is quarantining at home.

Due to HIPAA regulations, as well as respect for personal privacy, Metro is not naming the employee. We send our thoughts for a quick recovery and offer support of our team member in any way we are able.

Per standard safety guidelines, Metro immediately conducted contact tracing and has notified other employees who may have come into contact with the individual.

In accordance with instructions from the Cincinnati Health Department, we are informing the public that the Metro employee was on board Rt. 41 Glenway Crossing-Oakley Crosstown from 4:37 to 9:00 a.m. on October 30. Additionally, on October 29, the individual was on board Rt. 15X Mt. Healthy Express prior to 8:00 a.m., Rt. 6 Queen City later that morning, and Rt. 33 Western Hills-Glenway in the afternoon.

If members of the public have concerns that they may have come into contact with the affected Metro employee, we advise them to closely monitor their health and follow all CDC guidelines, including contacting a medical professional should they develop symptoms.

Metro continues to operate under guidance from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and public health departments to ensure the health and safety of our riders and employees.

Keeping customers and employees safe during COVID-19

Metro remains committed to providing essential public transportation service as safely as possible and has implemented a number of measures including:

• Conducting rigorous daily cleaning of all buses.
• Applying a chlorinated, sanitizing disinfectant that kills the coronavirus to all buses and surfaces inside buses and facilities, including poles, stanchions and seats and facilities, including Government Square.
• Using an electrostatic sprayer which promotes surface adhesion of the disinfectant.
• Employing plexiglass barriers on board all buses as an added layer of protection between customers and operators at the farebox.
• Requiring masks, scarves or other facial coverings while riding.

For the health and safety of all, we ask riders to observe the following:

• Pay fare using Transit App with EZFare for contactless payment.
• Stand behind the plexiglass barrier at the farebox.
• Spread out as much as possible onboard.
• Observe CDC safety guidelines including using hand sanitizer, washing hands regularly, and covering coughs and sneezes with a tissue.