Reinventing Metro

Metro's vision... to become a regional system connecting our community with 20 million rides by 2021. To accomplish this, we know we must reinvent Metro.
A recent UC Economic Center study has ranked us #1 in efficiency among our peer transportation cities. This means we do an exceptional job maximizing our resources to the best of our abilities to serve the community. Disappointingly, we are also ranked near the bottom when it comes to funding and connecting people to more than 75,000 jobs in our region. Simply put, we need improved funding to be able to provide a robust transportation system in Greater Cincinnati. Click here to view the plan.
Presentations to the SORTA Board of Trustees

April 25, 2017 - Presentation covering Metro's budget projections and key performance indicators, as well as, future service recommendations and a recap of the organization's recent efforts to reinvent Metro.

Studies and Reports:

UC Economics Center Study:
 Click here to view the full results of the study that ranked us #1 in efficiency among our peer transportation cities.

Reinventing Metro Plan:
In early 2017, we received a report from consultant AECOM, illustrating options if additional funding were available for service in Hamilton County. Read the full report here or view the details of specific proposed improvements for the ten service zones identified below:

Zone 1:
Western Hamilton County
Zone 2: Delhi, Green Township, Cheviot, Sayler Park, Sedamsville
Zone 3: Colerain, Springfield Township, northern suburbs
Zone 4: City of Cincinnati western neighborhoods
Zone 5: City of Cincinnati uptown and northern neighborhoods
Zone 6: Urban core and central City of Cincinnati neighborhoods
Zone 7: Northern suburbs
Zone 8: City of Cincinnati eastern neighborhoods
Zone 9: Northeastern suburbs
Zone 10: Eastern suburbs, Anderson

METRO Futures Task Force:
 Our task force concluded that SORTA should continue to seek innovative ways to expand services throughout Hamilton County with particular emphasis on connecting people to jobs and services. Read the full report here.

March 2016 Public Opinion Survery: Conducted from Feb. 8-11, 2016, by Fallon Research & Communications, Inc. with responses from 404 Hamilton County residents, we found that 92% believe transit supports the economy and quality of life; 79% see benefit in expanded transit. Read the full results here

Ridership Reports:

Metro is committed to transparency in its operations and have made available to the public its key performance indicators regarding its service and ridership.
Jan. 1 -Dec. 31, 2016 Route Performance KPIs
March 2017 Ridership Performance Report
April 2017 Ridership Performance Report
May 2017 Ridership Performance Report
June 2017 Ridership Performance Report
July 2017 Ridership Performance Report
August 2017 Ridership Performance Report

We need your help!
Tell us how you would like to see us reinvent Metro by sending your suggestions to
What we've been up to:

Cincy EZRide:
In September 2016 we launched Cincy EZRide, a free app for iOS and Android that allows you to plan your trip and pay your fare directly from your smartphone.

New Commuter Buses: We've purchased new commuter-style buses for our long distance routes which feature enhanced amenities such as reclining seats with higher backs as well as electric and USB outlets for device charging.

State of Metro: At a Crossroads: We released our yearly State of Metro which currently highlights the tough decisions ahead for Metro should we not receive additional funding.

Community Engagement: This year we've taken our State of Metro on the road to communities across the region. Learn more about attending or scheduling a presentation here.

New Transit Centers: With the help of federal Surface Transportation Grants, we plan to break ground on three new transit centers in 2017 & 2018 - Northside, Oakley, and Walnut Hills.

CEO On Board: Metro CEO Dwight Ferrell has been riding snd speaking with customers, finding out what they really want. Read more about it here.

Read about the State of Metro > >